TY - BOOK AU - Pannett, Alan AU - Sequeira, Shalini AU - Dines, Andrew AU - Day, Andrew TI - Key Skills for Professionals: How to Succeed in Professional Services SN - 9780749468729 U1 - 650.1 PY - 2013/// CY - London PB - Kogan Page KW - Professional employees KW - Service industries - Marketing ER -