TY  - BOOK
AU  - Michelli, Joseph A.
TI  - The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary
SN  - 9780071709781
U1  - 658 
PY  - 2007///
CY  - New York
PB  - Tata McGraw-Hill Publishing Company Ltd.
KW  - Business
ER  -