Refine your search

Your search returned 149 results.

Sort
Results
141.
Emotionomics: Leveraging emotions for business success by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: United Kingdom Kogan Page Ltd. 2010
Availability: Items available for loan: Institute of Management (1)Call number: 658.0019 HIL.

142.
Aftersales Management: Creating a Successful Aftersales Strategy to Reduce Costs, Improve Customer Service and Increase Sales by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: United Kingdom Kogan Page 2010
Availability: Items available for loan: Institute of Management (1)Call number: 658.912 BRO.

143.
Understanding Digital Marketing: Marketing Strategies for Engaging the Digital Generation by
Edition: 2nd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: United Kingdom Kogan Page Ltd. 2012
Availability: Items available for loan: Institute of Management (1)Call number: 658.872 RYA.

144.
Why do Smart People make such Stupid Mistakes? by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: St Albans Ecademy Press 2011
Availability: Items available for loan: Institute of Management (1)Call number: 658.4052 CHR.

145.
Customer Care Excellence: How to Create an Effective Customer Focus by Series: Professional Paperbacks
Edition: 4th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: London Kogan Page Limited 2002
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 COO.

146.
Dealing with Difficult People by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2006
Availability: Items available for loan: Institute of Management (1)Call number: 650.13 LIL.

147.
Living Service: How to Deliver the Service of the Future Today by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: Harlow FT Prentice Hall 2008
Availability: Items available for loan: Institute of Management (1)Call number: 658.12 SIL.

148.
The Customer-Driven Organization: Employing the Kano Model by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boca Raton Routladge 2015
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 COL.

149.
Customer Relationship Management: Concepts and Technologies by
Edition: 4th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Oxon Routledge 2019
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 BUT.

Pages
© 2025 by NIMA Knowledge Centre, Ahmedabad.
Koha version 24.05