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Customer Service on The Internet: Building Relationships, Increasing Loyalty and Staying Competitive by
Edition: 2nd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York John Wiley & Sons, Inc. 2000
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 STE.

Customs Tariff of India 2000-2001 by
Edition: 30th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Centax Publications 2000
Availability: Items available for loan: Institute of Management (1)Call number: 343.056 JAI.

Cyber and E-Commerce Laws (Incorporating Issues of Data Protection, IT Copyrights, Individual Rights, Computer Hacking Remedies and E-Commerce Laws): With Information Technology Act, 2000 by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Bharat Publishing House 2000
Availability: Items available for loan: Institute of Management (1)Call number: 658.4038001 DIW.
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Cyberlaw in India: An Analysis by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Saakshar Publications 2000
Availability: Items available for loan: Institute of Management (1)Call number: 658.4038001 DUG.

Cyberpower for Business: How to Profit from The Information Superhighway by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Chennai East West Books Pvt. Ltd. 2000
Availability: Items available for loan: Institute of Management (1)Call number: 658.84 BOC.

Data Modeling with ERwin by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Techmedia 2000
Availability: Items available for loan: Institute of Management (1)Call number: 005.75 DEA.

Day Trade Futures Online: Wiley Online Trading for a Living by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York John Wiley & Sons, Inc. 2000
Availability: Items available for loan: Institute of Management (1)Call number: 382 WIL.

The De Bono Code Book: Going Beyond The Limits of Language by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Viking/Penguin Books India (P) Ltd. 2000
Availability: Items available for loan: Institute of Management (1)Call number: 400 DEB.
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Dealing with The Customer From Hell: A Survival Guide by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Macmillan India Ltd. 2000
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 BEL.

Decentralised Production Management: Its Implications in Rural Industrialization by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Inter-India Publications 2000
Availability: Items available for loan: Institute of Management (1)Call number: 658.5 PRA.

Deena Katz on Practice Management: For Financial Advisers, Planners and Wealth Managers by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Jaico Publishing House 2000
Availability: Items available for loan: Institute of Management (1)Call number: 658.15 KAT.

Deep Branding on the Internet: Applying Heat and Pressure Online to Ensure a Lasting Brand by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Delhi Addison Wesley Longman (Singapore) Pte. Ltd. 2000
Availability: Items available for loan: Institute of Management (1)Call number: 658.827 BRA.

Delivering Service Quality: Managerial Challenges for the 21st Century by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Macmillan India Ltd. 2000
Availability: Items available for loan: Institute of Management (1)Call number: 658.4013 RAG.

The Denny's Story: How a Company in Crisis Resurrected its Good Name by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York John Wiley & Sons, Inc. 2000
Availability: Items available for loan: Institute of Management (1)Call number: 650.11 ADA.

Departmental Enquiries: Concept Procedure and Practice by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Bombay Jaico Publishing House 2000
Availability: Items available for loan: Institute of Management (1)Call number: 346.004 GOE.

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