Your search returned 149 results.

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	21.	Customer Relationship Management: Concepts and Application by Kumar, Alok Sharma, Rakesh Sinha, Chhabi Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Biztantra 2007 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 KUM. Place hold Add to cart (remove)
	22.	Customer Relationship Management: Concepts and Cases by Rai, Alok Kumar Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Prentice-Hall of India Pvt. Ltd. 2008 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 RAI. Place hold Add to cart (remove)
	23.	The Customer Revolution: How to Thrive when Customers Are in Control by Seybold, Patricia B Lewis, Jeffrey M Marshak, Ronni T Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Crown Business 2001 Availability: Items available for loan: Institute of Management (2)Call number: 658.812 SEY, ... Place hold Add to cart (remove)
	24.	No cover image available Customer Satisfaction: Practical Tools for Building Important Relationship by Scott, Dru Edition: 3rd ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Viva Books Pvt. Ltd. 2005 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 SCO. Place hold Add to cart (remove)
	25.	Customer Service Secrets by Economy, Peter Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Tata McGraw-Hill Publishing Company Ltd. 2004 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 ECO. Place hold Add to cart (remove)
	26.	Disney U: How the Disney University Develops the World’s Most Engaged, Loyal and Customer-Centric Employees by Lipp, Doug Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi McGraw Hill Education India Pvt. Ltd. 2013 Availability: Items available for loan: Institute of Management (1)Call number: 658.3124 LIP. Place hold Add to cart (remove)
	27.	Employees First, Customers Second: Turning Conventional Management Upside Down by Nayar, Vineet Prahalad, C. K Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business School Publishing Corporation 2010 Availability: Items available for loan: Institute of Management (1)Call number: 658.3152 NAY. Lists: C. K. Prahalad. Place hold Add to cart (remove)
	28.	Empowered: Unleash Your Employees, Energize Your Customers and Transform Your Business by Bernoff, Josh Schadler, Ted Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business School Publishing Corporation 2010 Availability: Items available for loan: Institute of Management (1)Call number: 658.4038 BER. Place hold Add to cart (remove)
	29.	The Finishing Touch: How to Build World-Class Customer Service by Cram, Tony Material type: Text; Format: print ; Literary form: Not fiction Publication details: USA Pearson Education 2010 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 CRA. Place hold Add to cart (remove)
	30.	From Products to Services: Insight and Experience from Companies which have Embraced the Service Economy by Young, Laurie Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, New Jersey Wiley 2008 Availability: Items available for loan: Institute of Management (1)Call number: 658.8 YOU. Place hold Add to cart (remove)
	31.	Getting Naked: A Business Fable about Shedding the Three Fears that Sabotage Client Loyalty by Lencioni, Patrick Series: Times Business Series Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey John and Wiley Sons, Inc. 2010 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 LEN. Place hold Add to cart (remove)
	32.	Global Call Centers: Achieving Outstanding Customer Service across Cultures and Time Zones by Granered, Erik Material type: Text; Format: print ; Literary form: Not fiction Publication details: London Nicholas Brealey Publishing 2005 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 GRA. Place hold Add to cart (remove)
	33.	Great Customer Service on the Telephone by Anderson, Kirstin Series: The WorkSmart Series Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York American Management Association 1992 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 AND. Place hold Add to cart (remove)
	34.	Guerrilla Social Media Marketing: 100+ Weapons to Grow Your Online Influence Attract Customers and Drive Profits by Levinson, Jay Conrad Gibson, Shane Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Tata McGraw Hill Education Private Limited 2010 Availability: Items available for loan: Institute of Management (1)Call number: 658.872 LEV. Place hold Add to cart (remove)
	35.	The Handbook for Managing Customer Satisfaction by Cartwright, Roger Green, George Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Infinity Books 2001 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 CAR. Place hold Add to cart (remove)
	36.	The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset by Lee, Bill Material type: Text; Format: print ; Literary form: Not fiction Publication details: Masscheusetts Harvard Business School Press 2012 Availability: Items available for loan: Institute of Management (1)Call number: 658.8342 LEE. Place hold Add to cart (remove)
	37.	No cover image available How to Talk to Customers: Cerate a Great Impression Every Time with Magic by Berenbaum, Diane Larkin, Tom Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco Jossey-Bass Publishers 2007 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 BER. Place hold Add to cart (remove)
	38.	How Toyota Became # 1: Leadership Lessons from the World's Greatest Car Company by Magee, David Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Portfolio 2008 Availability: Not available: Institute of Management: Checked out (1). Place hold Add to cart (remove)
	39.	Human Sigma: Managing the Employee-Customer Encounter by Fleming, John H Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Gallup Press 2007 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 FLE. Place hold Add to cart (remove)
	40.	The Inside Advantage: The Strategy that Unlocks the Hidden Growth in your Business by Bloom, Robert H Conti, Dave Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Tata McGraw-Hill Publishing Company Ltd. 2008 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 BLO. Place hold Add to cart (remove)

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Your search returned 149 results.