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		Encyclopedia of Customer Relationship Management by Jain, Naveen Chand Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi AITBS Publishers and Distributors 2008 Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 658.812 JAI. Add to cart (remove)
		The Icfai Dictionary of Customer Relationship Management Terms by Kumar, Pradeep Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hyderabad The ICFAI University Press 2007 Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 658.81203 KUM. Add to cart (remove)
		No cover image available CRM: Customer Relationship Management by The Economic Times Material type: Film; Type of visual material: Publication details: Mumbai Times Multimedia 2004 Availability: Items available for reference: Institute of Management: Not For Loan (2)Call number: 658.812 MCP00098 ECO, ... Add to cart (remove)
		No cover image available Assessing Managerial Perceptions on Drivers of Customer Relationship Management Performance by Desai, Darshan Ashish Material type: Text; Format: print ; Literary form: Not fiction Publication details: Ahmedabad Nirma University of Science and Technology 2006 Online access: Click here to access online Availability: Items available for reference: Institute of Management: Not For Loan (2)Call number: 1658.812 DES, ... Add to cart (remove)
		CRM: The Foundation of Contemporary Marketing Strategy by Baran, Roger J Galka, Robert J Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Routledge 2014 Availability: Items available for loan: Institute of Management (1)Call number: 658.802 BAR. Place hold Add to cart (remove)
		No cover image available NICOM 2017 Services in Emerging Markets by Parashar, Sapna [Editor] Aagja, Jayesh P [Editor] Joshi, Tripurasundari [Editor] Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Excel India Publishers 2017 Availability: Items available for loan: Institute of Management (1)Call number: 658.8 SER. Place hold Add to cart (remove)
		Customer Relationship Management: Concepts and Technologies by Buttle, Francis Maklan, Stan Edition: 4th ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxon Routledge 2019 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 BUT. Place hold Add to cart (remove)

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