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Customer Relationship Management: Getting it Right! by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Dorling Kindersley (India) Pvt. Ltd. 2006
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 KIN.

Customer Retention: An Integrated Process for Keeping Your Best Customers by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Oxford University Press 1997
Availability: Not available: Institute of Management: Checked out (1).

Customer Satisfaction: Practical Tools for Building Important Relationship by
Edition: 3rd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Viva Books Pvt. Ltd. 2005
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 SCO.

Customer Service Excellence by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Tata McGraw-Hill Publishing Company Ltd. 2005
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 MAC.

Customer Service for Dummies by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Comdex Computer Publishing 1996
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 BAI.

Customer Service Secrets by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Tata McGraw-Hill Publishing Company Ltd. 2004
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 ECO.

Customer-Driven Services Management by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Response Books 1999
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 BAL.

Customize Your Career: How to Develop a Wining Strategy to Move Up, Move Ahead or Move on by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Tata McGraw-Hill Publishing Company Ltd. 2005
Availability: Items available for loan: Institute of Management (1)Call number: 650.14 USH.

Customs Law Manual 1998-1999 by
Edition: 16th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Centax Publications 1998
Availability: Items available for loan: Institute of Management (1)Call number: 343.056 JAI. Items available for reference: Institute of Management: Not For Loan (1)Call number: 343.056 JAI.

Customs Law Manual 1999-2000 by
Edition: 17th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Centax Publications 1999
Availability: Items available for loan: Institute of Management (1)Call number: 343.056 JAI. Items available for reference: Institute of Management: Not For Loan (1)Call number: 343.056 JAI.

Customs Law Manual 2003-04 by
Edition: 25th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Centax Publications 2003
Availability: Items available for loan: Institute of Management (1)Call number: 343.056 JAI.

Customs Law Manual 2004 by
Edition: 27th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Centax Publications 2004
Availability: Items available for loan: Institute of Management (1)Call number: 343.056 JAI.

Customs Law Manual 2006 - 2007 by
Edition: 32th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Centax Publications 2006
Availability: Items available for loan: Institute of Management (1)Call number: 343.056 CUS.

Customs Law Manual with Special Economic Zones by
Edition: 35th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Centax Publications 2007
Availability: Items available for loan: Institute of Management (1)Call number: 343.056 JAI.

Customs Tariff of India 1998-1999 by
Edition: 28th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Centax Publications 1998
Availability: Items available for loan: Institute of Management (1)Call number: 343.056 JAI.

Customs Tariff of India 1999-2000 by
Edition: 29th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Centax Publications 1999
Availability: Items available for loan: Institute of Management (1)Call number: 343.056 JAI. Items available for reference: Institute of Management: Not For Loan (1)Call number: 343.056 JAI.

Customs Tariff of India 2000-2001 by
Edition: 30th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Centax Publications 2000
Availability: Items available for loan: Institute of Management (1)Call number: 343.056 JAI.

Customs Tariff of India 2000-2003 by
Edition: 35th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Centax Publications 2002
Availability: Items available for loan: Institute of Management (1)Call number: 343.056 JAI.

Customs Tariff of India 2003-2004 by
Edition: 36th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Centax Publications 2003
Availability: Items available for loan: Institute of Management (1)Call number: 343.056 JAI.

Customs Tariff of India 2004 by
Edition: 37th
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Centax Publications 2004
Availability: Items available for loan: Institute of Management (1)Call number: 343.056 JAI.

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