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The Customer-Driven Organization: Employing the Kano Model by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boca Raton Routladge 2015
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 COL.

Making Great Relationships: Simple Practices for Solving Conflicts, Building Connection, and Fostering Love by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Rider Books 2023
Availability: Items available for loan: Institute of Law (1)Call number: 650.13 HAN.

Your Face Belongs to Us:The Secretive StartupThat’s Dismantling Your Privacy by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York Simon & Schuster Ltd. 2023
Availability: Items available for loan: Institute of Management (1)Call number: 006.2483 HIL.

Research Perspectives on Social Media Influencers and Brand Communication by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Maryland Lexington Books 2021
Availability: Items available for loan: Institute of Management (1)Call number: 658.872 RES.

Customer Relationship Management: Concepts and Technologies by
Edition: 4th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Oxon Routledge 2019
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 BUT.

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