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		Bare Knuckle Customer Service: How to a Knockout Customer Experience and Hammer the Competition by Hazeldine, Simon Norton, Chris Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Britain Lean Marketing Press 2008 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 HAZ. Place hold Add to cart (remove)
		Marketing Management in Asia by Paliwoda, Stan [Editor] Andrews, Tim [Editor] Chen, Junsong [Editor] Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: United Kingdom Taylor & Francis Ltd. 2013 Availability: Items available for loan: Institute of Management (1)Call number: 658.80095 MAR. Place hold Add to cart (remove)
		Market Research in Practice: An Introduction to Gaining Greater Market Insight by Hague, Paul Cupman, Julia Harrison, Matthew Truman, Oliver Edition: 3rd ed Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: London Kogan Page Limited 2016 Availability: Items available for loan: Institute of Management (1)Call number: 658.83 HAG. Place hold Add to cart (remove)
		Brands with a Conscience: How to Build a Successful and Responsible Brand by Ind, Nicholas [Editor] Horlings, Sandre [Editor] Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: United Kingdom Kogan Page Ltd. 2016 Availability: Items available for loan: Institute of Management (1)Call number: 658.827 HOR. Place hold Add to cart (remove)
		Corporate Brand Personality: Re-Focus Your Organization's Culture to Build Trust, Respect and Authenticity by Everett, Lesley Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi Kogan Page Ltd. 2016 Availability: Items available for loan: Institute of Management (1)Call number: 658.827 EVE. Place hold Add to cart (remove)
		The Professional's Guide to Business Development: How to Win Business in the Professional Services by Stephen, Newton Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: United Kingdom Kogan Page Ltd. 2012 Availability: Items available for loan: Institute of Management (1)Call number: 658.4 STE. Place hold Add to cart (remove)
		How to be an Even Better Manager: A Complete A-Z of Proven Techniques and Essential Skills by Armstrong, Michael Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: United Kingdom Kogan Page Ltd. 2011 Availability: Items available for loan: Institute of Management (1)Call number: 658.4 ARM. Place hold Add to cart (remove)
		Community Leadership Development: A Compendium of Theory, Research and Application by Brennan, Mark A [Editor] Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: United Kingdom Taylor & Francis Ltd. 2013 Availability: Items available for loan: Institute of Management (1)Call number: 658.4 COM. Place hold Add to cart (remove)
		A Very Short, Fairly Interesting and Reasonably Cheap Book About Coaching and Mentoring by Garvey, Robert Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: United Kingdom SAGE Publications Ltd. 2011 Availability: Items available for loan: Institute of Management (1)Call number: 658.3124 GAR. Place hold Add to cart (remove)
		Get Things Done: What Stops Smart People Achieving More and How You Can Change by Kelsey, Robert Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: United Kingdom John Wiley and Sons Ltd. 2014 Availability: Items available for loan: Institute of Management (1)Call number: 658.4 KEL. Place hold Add to cart (remove)
		The Changing World of the Executive by Drucker, Peter F Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: United States Harvard Business School Publishing 2010 Availability: Items available for loan: Institute of Management (1)Call number: 658.4 DRU. Place hold Add to cart (remove)
		Purple Your People: The Secrets to Inspired, Happy, More Profitable People by Sunley, Jane Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: United Kingdom Crimson Publishing 2011 Availability: Items available for loan: Institute of Management (1)Call number: 658.314 SUN. Place hold Add to cart (remove)
		The Book of Leadership: How to Get Yourself, Your Team and Your Organisation Further Than You Ever Thought Possible by Gell, Anthony Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: United Kingdom Little, Brown Book Group 2014 Availability: Items available for loan: Institute of Management (1)Call number: 658.4 GEL. (1 votes) Place hold Add to cart (remove)
		Armstrong's Handbook Performance Management: An Evidence-Based Guide to Delivering High Performance by Armstrong, Michael Edition: 4th ed Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi Kogan Page 2010 Availability: Items available for loan: Institute of Management (1)Call number: 658.3125 ARM. Place hold Add to cart (remove)
		Inspiring Leadership: Learning from Great Leaders by Adair, John Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: United Kingdom Thorogood 2015 Availability: Items available for loan: Institute of Management (1)Call number: 658.4092 ADA. Place hold Add to cart (remove)
		Employee Relations by Elizabeth, Aylott Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: United Kingdom Kogan Page Ltd. 2014 Availability: Items available for loan: Institute of Management (1)Call number: 658.315 ELI. Place hold Add to cart (remove)
		Developing Resilient Organizations: How to Create an Adaptive, High-Performance and Engaged Organization by Strycharczyk, Doug Elvin, Charles Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: United Kingdom Kogan Page Ltd. 2014 Availability: Items available for loan: Institute of Management (1)Call number: 658.314 STR. Place hold Add to cart (remove)
		The Innovator's Dilemma: The Revolutionary Book That Will Change the Way You Do Business by Christensen, Clayton M Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: United States HarperCollins Publishers Inc. 2011 Availability: Not available: Institute of Management: Checked out (1). Place hold Add to cart (remove)
		Effective Management: 20 Keys to a Winning Culture by Barnes, A. Keith Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: United States American Society for Training and Development 2015 Availability: Items available for loan: Institute of Management (1)Call number: 658 BAR. Place hold Add to cart (remove)

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