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		Serious Creativity: Using the Power of Lateral Thinking to Great New Ideas by De Bono, Edward Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Harper Collins Publishers 1993 Availability: Items available for loan: Institute of Management (1)Call number: 158.35 DEB. Lists: Edward de Bono. Place hold Add to cart (remove)
		Serpent on the Rock by Eichenwald, Kurt Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Broadway Books 2005 Availability: Items available for loan: Institute of Management (1)Call number: 364.168 EIC. Place hold Add to cart (remove)
		The Servant's Shirt by Shukla, Vinod Kumar Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Penguin Books 1999 Availability: Items available for loan: Institute of Management (1)Call number: 823.91 SHU. Place hold Add to cart (remove)
		Service Franchising: A Global Perspective by Alon, Ilan Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Springer Science+Business Media, Inc 2006 Availability: Items available for loan: Institute of Management (1)Call number: 658.8708 SER. Place hold Add to cart (remove)
		Service is Front Stage: Positioning Services for Value Advantage by Teboul, James Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Palgrave Macmillan 2006 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 TEB. Place hold Add to cart (remove)
		Service Management and Marketing: A Customer Relationship Management Approach by Gronroos, Christian Edition: 2nd ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York John Wiley & Sons, Inc. 2000 Availability: Items available for loan: Institute of Management (1)Call number: 658.805 GRO. Place hold Add to cart (remove)
		The Service Management Course: Cases and Readings by Sasser, W. Earl Hart, Christopher W. L Heskett, James L Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York The Free Press 1991 Availability: Items available for loan: Institute of Management (1)Call number: 658.032 SAS. Place hold Add to cart (remove)
		The Service Management Course: Cases and Readings by Sasser, W. Earl Hart, Christopher W. L Heskett, James L Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York The Free Press 1991 Availability: Items available for loan: Institute of Management (1)Call number: 658.032 SAS. Place hold Add to cart (remove)
		Service Management for Competitive Advantage by Fitzsimmons, James A Fitzsimmons, Mona J Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York McGraw-Hill, Inc. 1994 Availability: Items available for loan: Institute of Management (2)Call number: 658.032 FIT, ... Place hold Add to cart (remove)
		Service Management: Operation, Strategy and Information Technology by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 2nd ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Irwin/Mcgraw-Hill 1998 Availability: Items available for loan: Institute of Management (1)Call number: 658.032 FIT. Place hold Add to cart (remove)
		Service Management: Operation, Strategy and Information Technology by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 4th ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Irwin/Mcgraw-Hill 2004 Availability: Items available for loan: Institute of Management (1)Call number: 658.032 FIT. Place hold Add to cart (remove)
		Service Marketing by Kurtz, David L Clow, Kenneth E Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York John Wiley & Sons (Asia) Pvt. Ltd. 2002 Availability: Items available for loan: Institute of Management (1)Call number: 658.805 KUR. Place hold Add to cart (remove)
		Service Productivity Management: Improving Service Performance Using Data Envelopment Analysis ( DEA ) by Sherman, H. David Zhu, Joe Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Springer Science+Business Media, Inc 2006 Availability: Items available for loan: Institute of Management (1)Call number: 338.74 SHE. Place hold Add to cart (remove)
		Services Marketing by Zeithaml, Valarie A Bitner, Mary Jo Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York McGraw-Hill Book Company 1996 Availability: Items available for loan: Institute of Management (1)Call number: 658.805 ZEI. Place hold Add to cart (remove)
		Services Marketing: Text and Cases by Baron, Steve Harris, Kim Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Palgrave Publishers Ltd. 2003 Availability: Items available for loan: Institute of Management (1)Call number: 658.805 BAR. Place hold Add to cart (remove)
		Sets, Logic and Maths for Computing by Makinson, David Series: Undergraduate Topics in Computer Science Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Springer Berlin Heidelberg 2008 Availability: Items available for loan: Institute of Management (1)Call number: 004.0151 MAK. Place hold Add to cart (remove)
		The Seven Habits of Highly Effective People: Restoring the Character Ethic by Covey, Stephen R Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Fire Side 1989 Availability: Items available for loan: Institute of Management (1)Call number: 658.4098 COV. Lists: Stephen R. Covey. Place hold Add to cart (remove)

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