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Hart, Christopher W. L.
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Heskett, James L.
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Sasser, W. Earl
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Institute of Management
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1.
The Service Management Course: Cases and Readings
by
Sasser, W. Earl
Hart, Christopher W. L
Heskett, James L
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
New York
The Free Press
1991
Availability:
Items available for loan:
Institute of Management
(1)
Call number:
658.032 SAS
.
Place hold
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2.
The Service Management Course: Cases and Readings
by
Sasser, W. Earl
Hart, Christopher W. L
Heskett, James L
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
New York
The Free Press
1991
Availability:
Items available for loan:
Institute of Management
(1)
Call number:
658.032 SAS
.
Place hold
Add to cart
(remove)
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