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1.
Grolier Business Library: Collecting a Debt: How to Enforce Payment of Money Owed to You by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hong Kong Grolier International Inc. 1999
Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 658.03 GRO.

2.
Grolier Business Library: Conducting Effective Negotiations: How to Get the Deal You Want by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hong Kong Grolier International Inc. 1999
Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 658.03 GRO.

3.
Grolier Business Library: Conducting Staff Appraisals: How to Manage the Process for the Benefit of Both the Organisation and its Individual Members by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hong Kong Grolier International Inc. 1999
Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 658.03 GRO.

4.
Grolier Business Library: Dealing with Your Bank: How to Assert Yourself as a Paying Customer by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hong Kong Grolier International Inc. 1999
Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 658.03 GRO.

5.
Grolier Business Library: Delivering Customer Service: How to Win a Competitive Edge through Managing Customer Relationships Successfully by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hong Kong Grolier International Inc. 1999
Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 658.03 GRO.

6.
Grolier Business Library: How to Communicate at Work: Making a Success of Your Working Relationships by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hong Kong Grolier International Inc. 1999
Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 658.03 GRO.

7.
Grolier Business Library: How to Employ and Manage Staff: A Practical Handbook for Managers and Supervisors by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hong Kong Grolier International Inc. 1999
Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 658.03 GRO.

8.
Grolier Business Library: How to Manage a Sales Team: A Practical Guide to Sales Leadership by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hong Kong Grolier International Inc. 1999
Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 658.03 GRO.

9.
Grolier Business Library: How to Understand Finance at Work: A Guide to Better Management and Decisionmaking by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hong Kong Grolier International Inc. 1999
Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 658.03 GRO.

10.
Grolier Business Library: Managing Budgets and Cash Flows: How to Set and Achieve Financial Targets in an Organisation by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hong Kong Grolier International Inc. 1999
Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 658.03 GRO.

11.
Grolier Business Library: Managing Credit: How to Master the Basic Skills of Credit Control by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hong Kong Grolier International Inc. 1999
Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 658.03 GRO.

12.
Grolier Business Library: Managing Projects: How to Plan, Implement and Achieve Specific Objectives by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hong Kong Grolier International Inc. 1999
Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 658.03 GRO.

13.
Grolier Business Library: Managing Through People: How to Get the Best From Your Most Valuable Resource by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hong Kong Grolier International Inc. 1999
Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 658.03 GRO.

14.
Grolier Business Library: Managing Your Personal Finances: How to Achieve Financial Security and Survive the Shrinking Welfare State by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hong Kong Grolier International Inc. 1999
Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 658.03 GRO.

15.
Grolier Business Library: Managing Yourself: How to Achieve Your Personal Goals in Life and at Work by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hong Kong Grolier International Inc. 1999
Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 658.03 GRO.

16.
Grolier Business Library: Mastering Business English: How to Improve Your Business Communication Skills by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hong Kong Grolier International Inc. 1999
Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 658.03 GRO.

17.
Grolier Business Library: Mastering Public Speaking: How to Prepare and Deliver a Successful Speech or Presentation by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hong Kong Grolier International Inc. 1999
Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 658.03 GRO.

18.
Grolier Business Library: Organising Effective Training: How to Plan and Run Successful Courses and Seminars by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hong Kong Grolier International Inc. 1999
Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 658.03 GRO.

19.
Grolier Business Library: Preparing a Business Plan: How to Lay the Right Foundations for Business Success by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hong Kong Grolier International Inc. 1999
Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 658.03 GRO.
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20.
Grolier Business Library: Writing Business Letters: How to Tackle Your Day-to-Day Business Correspondence Successfully by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hong Kong Grolier International Inc. 1999
Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 658.03 GRO.

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