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1.
Mistake Proofing Simplified by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Infotech Standards India Pvt. Ltd. 2013
Availability: Items available for loan: Institute of Technology (1)Call number: 658.562 VIS.

2.
Online Customer Care: Applying Today's Technology to Achieve World-Class Customers Interaction by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Infotech Standards India Pvt. Ltd. 1999
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 CUS.

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