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Employees First, Customers Second: Turning Conventional Management Upside Down

By: Contributor(s): Material type: TextTextPublication details: Boston Harvard Business School Publishing Corporation 2010Description: 198pISBN:
  • 9781422139066
Subject(s): DDC classification:
  • 658.3152 NAY
List(s) this item appears in: C. K. Prahalad
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Item type Current library Item location Collection Call number Status Date due Barcode Item holds
Book Book NIMA Knowledge Centre 7th Floor Reading Zone General 658.3152 NAY (Browse shelf(Opens below)) Available M0026719
Total holds: 0

Contents Mirror Mirror: Creating the Need for Change Trust Through Transparency: Creating a Culture of Change Inverting the Organizational Pyramid: Building a Structure for Change Recasting the Role of the CEO: Transferring the Responsibility for Change Find Understanding in Misunderstanding: Renewing the Cycle of Change

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