People Skills

By:

Thompson, Neil

Material type: Text

TextPublication details: Macmillan Publishers Limited 2015 LondonEdition: 4th edDescription: 303pISBN:

9781137467553

Subject(s):

DDC classification:

302 THO

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Holdings
Item type	Current library	Item location	Collection	Call number	Status	Date due	Barcode	Item holds
Book	NIMA Knowledge Centre	9th Floor Reading Zone	General	302 THO (Browse shelf(Opens below))	Available		M0033432

Total holds: 0

Part I: Personal Effectiveness
1. Self-Awareness
2. Time Management
3. Stress Management
4. Information Management
5. Assertiveness
6. Beating The Bully
7. Using Supervision
8. Being Creative
9. Continuous Professional Development
10. Being Realistic and Resilient

Part II: Interaction Skills
11. Valuing Diversity
12. Verbal Communication
13. Nonverbal Communication
14. Written Communication
15. Interviewing
16. Influencing Skills
17. Leadership
18. Handling Feelings
19. Managing Conflict
20. Multidisciplinary Working

Part III: Intervention Skills
21. Anti-Discriminatory Practice
22. Being Systematic
23. Assessment
24. Planning
25. Decision Making
26. Managing Risk
27. Review and Evaluation
28. Ending
29. Responding To Trauma : Promoting Healing And Recovery
30. Reflective Practice

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