Organizational Behaviour: People, Process, Work and Human Resource Management

pt. ONE Introduction
Learning objectives
Managing others to a purpose
How did OB get onto the management curriculum?
Definition of OB
Definition of HRM
Overview of the chapters to follow
Conclusion
Key learning points and conclusions
Discussion questions

pt. TWO Individuals at work under an employment relationship
01.Managing diverse identities at work / Christina Schwabenland
Introduction
Key concepts and debates in diversity management
Case study and discussion questions
Key concepts and debates - summary
Processes of identity formation at work
Processes of identity formation - summary
Diversity in a global context
02.Perception, making decisions and people management / Raisa Arvinen-Muondo
Social perception and cultural perspectives
Contents note continued: Perception
Common errors of perception
Decision making
Implications for HR practice and people management
03.Motivation at work: engagement and facilitation / Nahid Rozalin
Employee motivation
Historical perspectives of motivation
Content theories of motivation
Process theories of motivation
Intrinsic and extrinsic motivation and the individual
Motivation and HRM: the psychological contract and employee engagement

pt. THREE Employing human resources to work together for a purpose
04.Managing performance / Sarah Jones
Performance and control
Performance management systems
Managing performance in practice
Contents note continued: Case study and discussion questions
05.Leadership, communication and organizational effectiveness / Linda Holbeche
Why is leadership so topical?
What is leadership?
Categories of leadership theory
Critical management scholarship
New approaches to leadership
06.Talent management / Qi Wei
Talent management versus HRM
The OB perspective
Talent identification
Strategic talent management
Emerging issues in managing talent

pt. FOUR Shifting contexts for organizational behaviour
07.Conflict, power and politics / Rod Smith
Definitions - power, politics and conflict
Main arguments in the literature
Politics
Power
Contents note continued: Conflict
Difference
Possibility of competitions degenerating into conflict
08.Organizational culture / Eliot Lloyd
Defining organizational culture
Interpretations of organizational culture
Organizational culture and performance
The development of culture
Perspectives on the divisions of culture
Managing organizational culture
The role of recruitment and selection in organizational culture
09.Managing organizational change / Konstantinos Kakavelakis
Drivers and triggers of change
Different types of change
Resistance to change
The change agent
The role of HR in change management
10.Creativity, innovation and the management of knowledge / Pauline Loewenberger
Creativity and innovation
Organizational learning and knowledge management
Implications for HRM and HRD

pt. FIVE Summation and reflection
11.Coda: HRM and OB - accenting the social / Raisa Arvinen-Muondo