Getting Past No: Negotiating with Difficult People
Material type:
- 9780712655231
- 658.405 URY
Item type | Current library | Item location | Collection | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|---|
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NIMA Knowledge Centre | 6th Floor Reading Zone | General | 658.405 URY (Browse shelf(Opens below)) | Available | M0034514 |
Total holds: 0
1. Don't React
2. Disarm Them
3. Change the Game
4. Make It Easy to Say Yes
5. Make It Easy to Say No
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