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1.
Services Marketing: People, Technology and Strategy by
Edition: 5th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Delhi Pearson Education (Singapore) Pte. Ltd. 2006
Availability: Items available for loan: Institute of Management (1)Call number: 658.805 LOV.

2.
Services Marketing: People, Technology and Strategy by
Edition: 7th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Noida Pearson India Education Services Pvt. Ltd. 2016
Availability: Items available for loan: Institute of Management (1)Call number: 658.805 LOV.

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