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Working in the Service Sector: A Tale from Different Worlds by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Routledge 2012
Availability: Items available for loan: Institute of Management (1)Call number: 331.793094 WOR.

Services Marketing: People, Technology and Strategy by
Edition: 8th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey World Scientific Publishing Co. Pte. Ltd. 2016
Availability: Not available: Institute of Management: Checked out (1).

Managing Professional Service Delivery: 9 Rules for Success by Series: Industrial and Systems Engineering Series
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boca Raton CRC Press 2014
Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 658.8 MUN.

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