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		Working in the Service Sector: A Tale from Different Worlds by Bosch, Gerhard [Editor] Lehndorff, Steffen [Editor] Material type: Text; Format: print ; Literary form: Not fiction Publication details: London Routledge 2012 Availability: Items available for loan: Institute of Management (1)Call number: 331.793094 WOR. Place hold Add to cart (remove)
		Services Marketing: People, Technology and Strategy by Wirtz, Jochen Lovelock, Christopher Edition: 8th ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey World Scientific Publishing Co. Pte. Ltd. 2016 Availability: Not available: Institute of Management: Checked out (1). Place hold Add to cart (remove)
		Managing Professional Service Delivery: 9 Rules for Success by Mundt, Barry M Smith, Francis J Egan, Stephen D Series: Industrial and Systems Engineering Series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boca Raton CRC Press 2014 Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 658.8 MUN. Add to cart (remove)

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