Strategy Implementation

1. The challenges of strategy and implementation

Part I: Achieving competitive advantage through strategy, alignment and commitment
2. Formulating a winning strategy
3. Implementing a winning strategy through strategic alignment
4. Implementing a winning strategy through commitment

Part II: Strategy implementation at product leaders
5. What does it mean to be a product leader?
6. What does it take to be a product leader? How product leaders implement strategy
7. Strategy implementation in practice: Studio 100: a showcase in show business

Part III: Strategy implementation at operational excellence companies
8. What does it mean to be operationally excellent?
9. What does it take to be operationally excellent? How operationally excellent firms implement strategy
10. Strategy implementation in practice: ING Direct USA - a rebel in the US banking industry

Part IV: Strategy implementation at customer-intimacy firms
11. What does it mean to be customer intimate?
12. What does it take to be customer intimate? How customer-intimacy organizations implement strategy
13. Strategy implementation in practice: Chateauform': Customer intimacy and beyond