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Results of search for 'au:"Alexander, Jim"'
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Alexander, Jim
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Hill, Nigel
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1.
Handbook for Measuring Customer Satisfaction and Loyalty
by
Hill, Nigel
Alexander, Jim
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
New Delhi
Infinity Books
2003
Availability:
Items available for loan:
Institute of Management
(1)
Call number:
658.812 HIL
.
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2.
Handbook of Customer Satisfaction and Loyalty Measurement
by
Hill, Nigel
Alexander, Jim
Edition:
2nd ed
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
Hampshire
Gower Publishing Ltd.
2000
Availability:
Items available for loan:
Institute of Management
(1)
Call number:
658.812 HIL
.
Place hold
Add to cart
(remove)
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