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Results of search for 'au:"Anderson, Kirstin"'
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Anderson, Kirstin
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Kerr, Karol
(1)
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Institute of Management
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The WorkSmart Series
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1.
Customer Relationship Management
by
Anderson, Kirstin
Kerr, Karol
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
New Delhi
Tata McGraw-Hill Publishing Company Ltd.
2006
Availability:
Items available for loan:
Institute of Management
(1)
Call number:
658.812 AND
.
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2.
Great Customer Service on the Telephone
by
Anderson, Kirstin
Series:
The WorkSmart Series
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
New York
American Management Association
1992
Availability:
Items available for loan:
Institute of Management
(1)
Call number:
658.812 AND
.
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