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Results of search for 'au:"Berry, Leonard L."'
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Berry, Leonard L.
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Parasuraman, A.
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Seltman, Kent D.
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Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations
by
Berry, Leonard L
Seltman, Kent D
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
New York
McGraw-Hill Book Company
2008
Availability:
Items available for loan:
Institute of Management
(1)
Call number:
658 BER
.
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Marketing Services: Competing Through Quality
by
Berry, Leonard L
Parasuraman, A
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
New York
The Free Press
1991
Availability:
Items available for loan:
Institute of Management
(1)
Call number:
658.8 BER
.
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