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1.
BPOs: An Emerging Paradigm by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hyderabad The ICFAI University Press 2006
Availability: Items available for loan: Institute of Management (1)Call number: 658.723 BPO.

2.
BPOs: Processes and Challenges by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hyderabad The ICFAI University Press 2007
Availability: Items available for loan: Institute of Management (1)Call number: 658.723 BPO.

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