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Excuses, Excuses, Excuses... ...And What Should Happen!: for not Delivering Exellent Customer Serive by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Jaico Publishing House 2007
Availability: Items available for loan: Institute of Pharmacy (1)Call number: 658.812 DOA.

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50 Activities for Achieving Excellent Customer Service by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Ane Books 2004
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 DOA.

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