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1.
How to be Brilliant: Change Your ways in 90 Days! by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Delhi Pearson Education (Singapore) Pte. Ltd. 2004
Availability: Items available for loan: Institute of Management (1)Call number: 650.11 HEP.

2.
Five Star Service: How to Deliver Exceptional Customer Service by
Edition: 2nd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: United Kingdom Pearson Education Limited 2010
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 HEP.

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