From Worst to First: Behind the Scenes of Continental's Remarkable Comeback
Material type:
TextPublication details: New York John Wiley & Sons, Inc. 1998Description: 293pISBN: - 9780471248354
- 650.11 BET
| Item type | Current library | Item location | Collection | Call number | Status | Date due | Barcode | Item holds | |
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Book
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NIMA Knowledge Centre | 7th Floor Reading Zone | General | 650.11 BET (Browse shelf(Opens below)) | Available | M06058 |
Gordon Bethune CEO, Continental Airlines Contents Part One: How We Climbed from Worst to First Chapter 1: Is This Any Way to Run an Airline? Chapter 2: The Last Suppers, or Whose Problem Is It? Chapter 3: Fly to Win, or You Can Make a Pizza So Cheap Nobody Wants to Eat It Chapter 4: Fund the Future, or If There Ain't No Funds, There Ain't Gonna Be No Future Chapter 5: Make Reliability a Reality, ot It's Time to Act Like a Real Airline Chapter 6: Working Together, or Which Part of This Watch Don't You Think We Need? Chapter 7: Success Has No Autopilot Part Two: A Flight Plan for Success Chapter 8: How the Sickest Patients Need the Best Doctors and Concerning Tapeworms Chapter 9: Nobody Loses When the Whole Team Wins Chapter 10: Keeping the Lines of Communication Open Chapter 11: Predictability, or the Value of a Zippo Chapter 12: What Gets Measured Gets Managed Chapter 13: Crop Duster's Son Chapter 14: Why You Just Read This Book
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