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From Worst to First: Behind the Scenes of Continental's Remarkable Comeback

By: Contributor(s): Material type: TextTextPublication details: New York John Wiley & Sons, Inc. 1998Description: 293pISBN:
  • 9780471248354
DDC classification:
  • 650.11 BET
List(s) this item appears in: List of Books for First Year (Engineering)
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Item type Current library Item location Collection Call number Status Date due Barcode Item holds
Book Book NIMA Knowledge Centre 7th Floor Reading Zone General 650.11 BET (Browse shelf(Opens below)) Available M06058
Total holds: 0

Gordon Bethune CEO, Continental Airlines Contents Part One: How We Climbed from Worst to First Chapter 1: Is This Any Way to Run an Airline? Chapter 2: The Last Suppers, or Whose Problem Is It? Chapter 3: Fly to Win, or You Can Make a Pizza So Cheap Nobody Wants to Eat It Chapter 4: Fund the Future, or If There Ain't No Funds, There Ain't Gonna Be No Future Chapter 5: Make Reliability a Reality, ot It's Time to Act Like a Real Airline Chapter 6: Working Together, or Which Part of This Watch Don't You Think We Need? Chapter 7: Success Has No Autopilot Part Two: A Flight Plan for Success Chapter 8: How the Sickest Patients Need the Best Doctors and Concerning Tapeworms Chapter 9: Nobody Loses When the Whole Team Wins Chapter 10: Keeping the Lines of Communication Open Chapter 11: Predictability, or the Value of a Zippo Chapter 12: What Gets Measured Gets Managed Chapter 13: Crop Duster's Son Chapter 14: Why You Just Read This Book

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