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1.
Dictionary of Banking by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi AITBS Publishers and Distributors 2008
Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 332.103 JAI.

2.
Encyclopedia of Customer Relationship Management by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi AITBS Publishers and Distributors 2008
Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 658.812 JAI.

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