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1.
Driving Loyalty: Turning Every Customer and Employee into a Raving Fan for your Brand by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York Crown Business 2013
Availability: Items available for loan: Institute of Management (1)Call number: 658.8343 KAZ.

2.
The Market Masters: Wall Street's Top Investment Pros Reveal How to Make Money in Both Bull and Bear Markets by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco John and Wiley Sons, Inc. 2005
Availability: Items available for loan: Institute of Management (1)Call number: 332.678 KAZ.

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