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Measuring and Managing Customer Satisfaction: Going for the Gold

By: Material type: TextTextPublication details: New Delhi Wheeler Publishing 1998Description: 228pISBN:
  • 9788175441293
DDC classification:
  • 658.812 KES
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Holdings
Item type Current library Item location Collection Call number Status Notes Date due Barcode Item holds
Book Book NIMA Knowledge Centre 6th Floor Reading Zone General 658.812 KES (Browse shelf(Opens below)) Available M04773
Book Book NIMA Knowledge Centre 6th Floor Reading Zone General 658.812 KES (Browse shelf(Opens below)) Withdrawn unutilized / Outdated M04344
Total holds: 0

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