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1.
Operations Management: Customer-Focused Principles by
Edition: 6th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston Irwin 1997
Availability: Items available for loan: Institute of Management (1)Call number: 658.5 SCH.

2.
Operations Management: Improving Customer Service by
Edition: 4th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston Irwin 1991
Availability: Items available for loan: Institute of Management (1)Call number: 658.5 SCH.

3.
Operations Management: Continuous Improvement by
Edition: 5th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston Irwin 1994
Availability: Items available for reference: Institute of Management: Not For Loan (1)Call number: 658.5 SCH.

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