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	1.	The Ultimate Sales Book: Master Account Management, Perfect Negotiation, Create Happy Customers by Harvey, Christine Stewart, Grant Fleming, Peter McLanachan, Di Material type: Text; Format: print ; Literary form: Not fiction Publication details: London Teach Yourself 2018 Availability: Items available for loan: Institute of Management (1)Call number: 658.85 HAR. Place hold Add to cart (remove)
	2.	Teach Yourself Successful Customer Care in a Week by McLanachan, Di Series: Teach Yourself Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: United Kingdom Hodder Education 2012 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 MCL. Place hold Add to cart (remove)

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