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	1.	Simply Better: Winning and Keeping Customers by Delivering What Matters Most by Barwise, Patrick Meehan, Sean Material type: Text; Format: print ; Literary form: Not fiction Publication details: USA A Harvard Business Review 2004 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 BAR. Place hold Add to cart (remove)
	2.	Beyond the Familiar: Long-Term Growth Through Customer Focus and Innovation by Barwise, Patrick Meehan, Sean Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: London John Wiley and Sons Ltd. 2011 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 BAR. Place hold Add to cart (remove)