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Results of search for 'au:"Reichheld, Frederick F."'
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Cook, Scott D.
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Reichheld, Frederick F.
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1.
The Loyalty Effect: The Hidden Force Behind Growth, Profits and Lasting Value
by
Reichheld, Frederick F
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
Boston
Harvard Business Review Press
1996
Availability:
Items available for loan:
Institute of Management
(1)
Call number:
658.812 REI
.
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2.
Loyalty Rules!: How Today’s Leaders Build Lasting Relationships
by
Reichheld, Frederick F
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
Boston
Harvard Business Review Press
2001
Availability:
Items available for loan:
Institute of Management
(1)
Call number:
658.812 REI
.
Place hold
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(remove)
3.
The Quest for Loyalty: Creating Value Through Partnership
by
Reichheld, Frederick F
Cook, Scott D
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
Boston
Harvard Business Review Press
1996
Availability:
Items available for loan:
Institute of Management
(1)
Call number:
658.812 COO
.
Place hold
Add to cart
(remove)
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