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1.
Enterprise One - To - One: Tools for Building Unbreakable Customer Relationships in the Interactive Age by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Piatkus 1997
Availability: Items available for loan: Institute of Management (1)Call number: 655.812 PEP.

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2.
Managing Customer Relationship: The Strategic Framework by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey John Wiley & Sons Inc. 2004
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 PEP.

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3.
One to One B2B: Customer Development Strategies for the Business-to-Business World by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York Currency Doubleday 2001
Availability: Items available for loan: Institute of Management (1)Call number: 658.4038001 PEP.

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4.
The One to One Fieldbook: The Complete Toolkit for Implementing a 1To1 Marketing Program by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York Doubleday 1998
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 PEP.

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5.
The One to One Future: Building Relationships one Customer at a Time by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York Doubleday 1993
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 PEP.

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