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	1.	Customer Relationship Management: Emerging Concepts, Tools and Applications by Sheth, Jagdish N Parvatiyar, Atul Shainesh G Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Tata McGraw-Hill Publishing Company Ltd. 2001 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 SHE. Place hold Add to cart (remove)
	2.	Customer Relationship Management by Shainesh, G Sheth, Jagdish Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Trinity Press 2019 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 SHA. Place hold Add to cart (remove)
	3.	Marketing Management by Kotler, Philip Keller, Kevin Lane Chernev, Alexander Sheth, Jagdish N Shainesh, G Edition: 16th ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: Noida Pearson Education 2022 Availability: Items available for loan: Institute of Management (1)Call number: 658.8 KOT. Place hold Add to cart (remove)

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