Case Studies in Organizational Communication 2: Perspectives on Contemporary Work Life

Table of Contents Introduction 1 Making Sense out of Creativity and Constraints: Winning Ways' GEAR for Sports 2 Conflict and Communication in a Research and Development Unit 3 Vocabularies of Motives in a Crisis of Academic Leadership: "Hell Hath No Fury" 4 The Many Meanings of "Solidarity": The Negotiation of Values in the Mondragon Worker-Cooperative Complex under Pressure 5 There's No Smile on Your Face, Brother John: The Trials and Tribulations of Human Service Work 6 Disciplining a Teammate: Control in Self-Managing Teams 7 The Utilization of Employee Assistance Programs at the Harding Company 8 Reengineering at LAC: A Case Study of Emergent Network Processes 9 Negotiating a Japanese Buyout of a U.S. Company Concepts of Work as Subtext 10 Submerging the Emergent Culture: A Conflict in Mission in a Human Service Organization 11 The Business concept and Managerial Control in Knowledge-Intensive Work: A Case Study of Discursive Power 12 The Politics of Information Systems: Rational Designs and Organizational Realities 13 Information and Organizational Development: Enhancing Reflexivity at Alexander Center 14 I Heard It through the Grapevine: Dealing with Office Rumors, Politics, and Total Quality Management 15 The Public Electronic Network: Interactive Communication and Interpersonal Distance 16 lnterorganizational Diffusion: Integrated Demonstrations and the U.S. Department of Energy 17 Integrating Electronic Communication at Texaco 18 Telemedicine in Kansas: Using Technology to Bring Healthcare to Rural Areas 19 The Uncooperative Cooperative: Attempting to Improve Employee Morale at Weaver Street Market 20 Men Will Be "Boys" and Women Will Be "Whores": The Case of the U.S. Navy's Tailhook Scandal 21 Sexual Harassment on the Menu 22 The Dispossessed: Case Studies in Reconstructing Identities at the End of the Organizational Age About the Authors