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The eProcess Edge: Creating Customer Value and Business Wealth in the Internet Era
by
Keen, Peter
McDonald, Mark
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
New Delhi
Tata McGraw-Hill Publishing Company Ltd.
2000
Availability:
Items available for loan:
Institute of Management
(1)
Call number:
658.4038001 KEE
.
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The Social Organization: How to use Media to Tap the Collective Genius of Your Customer and Employees
by
Bradley, Anthony J
Mcdonald, Mark P
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
Boston
Harvard Business Review Press
2011
Availability:
Items available for loan:
Institute of Management
(1)
Call number:
658.872 BRA
.
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