Your search returned 28 results.

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	1.	Excuses, Excuses, Excuses... ...And What Should Happen!: for not Delivering Exellent Customer Serive by Doane, Darryl S Sloat, Rose D Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Jaico Publishing House 2007 Availability: Items available for loan: Institute of Pharmacy (1)Call number: 658.812 DOA. Place hold Add to cart (remove)
	2.	Build Your Customer Strategy: A Guide to Creating Profitable Customer Relations by Barnes, James G Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey John Wiley & Sons Inc. 2006 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 BAR. Place hold Add to cart (remove)
	3.	Chief Customer Officer: Getting Past Lip Service to Passionate Action by Bliss, Jeanne Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco Jossey-Bass Publishers 2006 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 BLI. Place hold Add to cart (remove)
	4.	Chocolates on the Pillow Aren't Enough: Reinventing the Customer Experience by Tisch, Jonathan M Weber, Karl Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey John Wiley & Sons Inc. 2007 Availability: Items available for loan: Institute of Management (1)Call number: 647.94068 TIS. Place hold Add to cart (remove)
	5.	Converting Customer Value: From Retention to Profit by Murphy, J. A Kitshoff, J Burton, J Gleaves, R Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chichester John Wiley and Sons 2006 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 MUR. Place hold Add to cart (remove)
	6.	Creating and Delivering Your Value Proposition: Managing Customer Experience for Profit by Barnes, Cindy Pinder, David Blake, Helen Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Kogan Page India Pvt. Ltd. 2010 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 BAR. Place hold Add to cart (remove)
	7.	Customer Focus: The New Imperative Vol. II: Customer Loyalty and Retention by Mukerjee, Kaushik Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hyderabad The ICFAI University Press 2006 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 CUS. Place hold Add to cart (remove)
	8.	Customer Mania !: It's Never Too Late to Build a Customer-Focused Company by Blanchard, Ken Finch, Fred Ballard, Jim Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York The Free Press 2004 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 BLA. Place hold Add to cart (remove)
	9.	Customer Relationship Management by Anderson, Kirstin Kerr, Karol Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Tata McGraw-Hill Publishing Company Ltd. 2006 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 AND. Place hold Add to cart (remove)
	10.	Customer Relationship Management by Das, Subhasish Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Excel Books 2007 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 DAS. Place hold Add to cart (remove)
	11.	The Customer Revolution: How to Thrive when Customers Are in Control by Seybold, Patricia B Lewis, Jeffrey M Marshak, Ronni T Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Crown Business 2001 Availability: Items available for loan: Institute of Management (2)Call number: 658.812 SEY, ... Place hold Add to cart (remove)
	12.	Employees First, Customers Second: Turning Conventional Management Upside Down by Nayar, Vineet Prahalad, C. K Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business School Publishing Corporation 2010 Availability: Items available for loan: Institute of Management (1)Call number: 658.3152 NAY. Lists: C. K. Prahalad. Place hold Add to cart (remove)
	13.	Getting Naked: A Business Fable about Shedding the Three Fears that Sabotage Client Loyalty by Lencioni, Patrick Series: Times Business Series Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey John and Wiley Sons, Inc. 2010 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 LEN. Place hold Add to cart (remove)
	14.	Guerrilla Social Media Marketing: 100+ Weapons to Grow Your Online Influence Attract Customers and Drive Profits by Levinson, Jay Conrad Gibson, Shane Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Tata McGraw Hill Education Private Limited 2010 Availability: Items available for loan: Institute of Management (1)Call number: 658.872 LEV. Place hold Add to cart (remove)
	15.	The Handbook for Managing Customer Satisfaction by Cartwright, Roger Green, George Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Infinity Books 2001 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 CAR. Place hold Add to cart (remove)
	16.	The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset by Lee, Bill Material type: Text; Format: print ; Literary form: Not fiction Publication details: Masscheusetts Harvard Business School Press 2012 Availability: Items available for loan: Institute of Management (1)Call number: 658.8342 LEE. Place hold Add to cart (remove)
	17.	Human Sigma: Managing the Employee-Customer Encounter by Fleming, John H Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Gallup Press 2007 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 FLE. Place hold Add to cart (remove)
	18.	Loyalty Rules!: How Today’s Leaders Build Lasting Relationships by Reichheld, Frederick F Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business Review Press 2001 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 REI. Place hold Add to cart (remove)
	19.	Managing Customer Value: One Stage at a Time by Soman, Dilip N-Marandi, Sara Material type: Text; Format: print ; Literary form: Not fiction Publication details: Singapore World Scientific Publishing Co. Pte. Ltd. 2010 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 SOM. Place hold Add to cart (remove)
	20.	Mr. Shmooze: The Art and Science of Selling Through Relationships by Abraham, Richard Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey John and Wiley Sons, Inc. 2010 Availability: Items available for loan: Institute of Management (1)Call number: 658.85 ABR. Place hold Add to cart (remove)

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Your search returned 28 results.