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1.
Business by Referal: A Sure-Fire Way to Generate New Business by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Austin, Texas Bard Press 1998
Availability: Items available for loan: Institute of Management (1)Call number: 658.8 MIS.

2.
Customer Satisfaction is Worthless: Customer Loyality is Priceless: How to Make Customers Love You, keep them Coming Back and Tell Everyone they Know by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Austin, Texas Bard Press 1998
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 GIT.

3.
Nuts!: Southwest Airlines' Crazy Recipe for Business and Personal Success by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Austin, Texas Bard Press 1996
Availability: Items available for loan: Institute of Management (1)Call number: 650.1 FRE.

4.
The One Thing: The Surprisingly Simple Truth Behind Extraordinary Results by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Austin, Texas Bard Press 2013
Availability: Items available for loan: Institute of Management (1)Call number: 650.1 KEL.

5.
Profit From Experience: How to Make the Most of Your Learning and Your Life by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Austin, Texas Bard Press 1995
Availability: Items available for loan: Institute of Management (1)Call number: 158.1 OBR.

6.
The World's Best-Known Marketing Sector: Building Your Business with Word-of-Mouth Marketing by
Edition: 2nd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Austin, Texas Bard Press 1999
Availability: Items available for loan: Institute of Management (1)Call number: 658.8 MIS.

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