Your search returned 9 results.

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	1.	Listening to the Voice of the Market: How to Increase Market Share and Satisfy Current Customers by Reidenbach, R. Eric Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boca Raton CRC Press Taylor & Francis Group 2010 Availability: Items available for loan: Institute of Management (1)Call number: 658.83 REI. Place hold Add to cart (remove)
	2.	Satisfied Customers Tell Three Friends, Angry Customers Tell 3000: Running a Business in Today 's Consumer-Driven World by Blackshaw, Pete Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Doubleday 2008 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 BLA. Place hold Add to cart (remove)
	3.	Superior Customer Value in the New Economy: Concepts and Cases by Johnson, William C Weinstein, Art Edition: 2nd ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: London CRC Press 2004 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 JOH. Place hold Add to cart (remove)
	4.	Customer Service: Career Success Through Customer Loyalty by Timm, Paul R Edition: 6th ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Prentice Hall 2014 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 TIM. Place hold Add to cart (remove)
	5.	The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback by Olsen, Dan Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey John Wiley & Sons, Inc. 2015 Availability: Items available for loan: Institute of Management (1)Call number: 658.4013 OLS. Place hold Add to cart (remove)
	6.	Building Insanely Great Products: Some Products Fail, Many Succeed... This is their Story: Lessons from 47 Years of Experience Including Hewlett-Packard, Apple, 75 Products and 11 Startups Later by Fradin, David Material type: Text; Format: print ; Literary form: Not fiction Publication details: United States Spice Catalyst Media 2014 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 FRA. Lists: Startup. Place hold Add to cart (remove)
	7.	On Purpose: Delivering a Branded Customer Experience People Love by Smith, Shaun Milligan, Andy Material type: Text; Format: print ; Literary form: Not fiction Publication details: London Kogan Page Limited 2015 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 SMI. Place hold Add to cart (remove)
	8.	Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption by Teixeira, Thales S Piechota, Greg Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Currency 2019 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 TEI. Place hold Add to cart (remove)
	9.	Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams by Kalbach, James Material type: Text; Format: print ; Literary form: Not fiction Publication details: Canada O'Reilly Books 2016 Availability: Items available for loan: Institute of Design (1)Call number: 658.812 KAL. Place hold Add to cart (remove)

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