Your search returned 31 results.

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		Organizational Schizophrenia: Impact on Customer Service Quality by Gureja, Gopal K Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Sage Publications India Pvt. Ltd. 2013 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 GUR. Place hold Add to cart (remove)
		Soul Trader: Putting the Heart Back into your Business by Ogunlaru, Rasheed Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Kogan Page India Pvt. Ltd. 2012 Availability: Items available for loan: Institute of Management (1)Call number: 658 OGU. Place hold Add to cart (remove)
		Tilt: Shifting your Strategy from Products to Customers by Dawar, Niraj Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business Review Press 2013 Availability: Items available for loan: Institute of Management (1)Call number: 658.802 DAW. Place hold Add to cart (remove)
		United Breaks Guitars: The Power of One Voice in The Age of Social Media by Carroll, Dave Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Hay House Publishers (India) Pvt. Ltd. 2012 Availability: Items available for loan: Institute of Management (1)Call number: 658.872 CAR. Place hold Add to cart (remove)
		Uncommon Service: How to Win by Putting Customers at the Core of Your Business by Frei, Frances Morriss, Anne Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business Review Press 2012 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 FRE. Place hold Add to cart (remove)
		Romancing the Brand: How Brands Create Strong, Intimate Relationships with Consumers by Halloran, Tim Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco Jossey-Bass Publishers 2014 Availability: Items available for loan: Institute of Management (1)Call number: 658.827 HAL. Place hold Add to cart (remove)
		Zombie Loyalists: Using Great Service to Create Rabid Fans by Shankman, Peter Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Palgrave Macmillan 2015 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 SHA. Place hold Add to cart (remove)
		When Digital Becomes Human: The Transformation of Customer Relationships by Van Belleghem, Steven Material type: Text; Format: print ; Literary form: Not fiction Publication details: London Kogan Page Limited 2015 Availability: Items available for loan: Institute of Management (1)Call number: 658.8343 VAN. (1 votes) Place hold Add to cart (remove)
		Valuable Content Marketing: How to Make Quality Content Your Key to Success by Jefferson, Sonja Tanton, Sharon Edition: 2nd ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: London Kogan Page Limited 2015 Availability: Items available for loan: Institute of Management (1)Call number: 658.8 JEF. Place hold Add to cart (remove)
		Customer-Centric Marketing: A Pragmatic Framework by Ravi, R Sun, Baohong Material type: Text; Format: print ; Literary form: Not fiction Publication details: Cambridge The MIT Press 2016 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 RAV. Place hold Add to cart (remove)
		Beyond Advertising: Creating Value Through All Customer Touchpoints by Wind, Yoram (Jerry) Hays, Catharine Findiesen The Wharton Future of Advertising Innovation Network Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken John Wiley & Sons, Inc. 2016 Availability: Items available for loan: Institute of Management (1)Call number: 659.1 WIN. Place hold Add to cart (remove)
		Hug Your Haters: How to Embrace Complaints and Keep Your Customers by Baer, Jay Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Penguin Books India (P) Ltd. 2016 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 BAE. Place hold Add to cart (remove)
		Behavioral Marketing: Delivering Personalized Experiences at Scale by Walters, Dave Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey John Wiley & Sons, Inc. 2015 Availability: Items available for loan: Institute of Management (1)Call number: 658.872 WAL. Place hold Add to cart (remove)
		On Purpose: Delivering a Branded Customer Experience People Love by Smith, Shaun Milligan, Andy Material type: Text; Format: print ; Literary form: Not fiction Publication details: London Kogan Page Limited 2015 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 SMI. Place hold Add to cart (remove)
		501 Ways to Roll Out the Red Carpet for Your Customers: Easy-to-Implement Ideas to Inspire Loyalty, Get New Customers and Make a Lasting Impression by Cutting, Donna Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Macmillan Publishers India Private Limited 2016 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 CUT. Place hold Add to cart (remove)
		Never Lose a Customer Again Turn Any Sale into Lifelong Loyalty in 100 Days by Coleman, Joey Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Penguin 2018 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 COL. Place hold Add to cart (remove)
		Customer Relationship Management: Concepts and Technologies by Buttle, Francis Maklan, Stan Edition: 3rd ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Routledge 2018 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 BUT. Place hold Add to cart (remove)
		Would You Do That to Your Mother?: The "Make Mom Proud" Standard for How to Treat Your Customers by Bliss, Jeanne Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Portfolio / Penguin 2018 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 BLI. Place hold Add to cart (remove)
		Lead Generation for Dummies by Rothman, Dayna Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Wiley India Pvt. Ltd. 2014 Availability: Items available for loan: Institute of Management (1)Call number: 658.8 ROT. Place hold Add to cart (remove)
		Customer Experience for Dummies by Barnes, Roy Kelleher, Bob Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Wiley India Pvt. Ltd. 2015 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 BAR. Place hold Add to cart (remove)

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Your search returned 31 results.