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Results of search for 'su:"Management Customer Services"'
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Brock, David
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Christensen, Clayton M.
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Institute of Management
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1.
The Innovator's Dilemma: The Revolutionary Book That Will Change the Way You Do Business
by
Christensen, Clayton M
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Language:
English
Publication details:
United States
HarperCollins Publishers Inc.
2011
Availability:
Not available:
Institute of Management: Checked out
(1).
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2.
Aftersales Management: Creating a Successful Aftersales Strategy to Reduce Costs, Improve Customer Service and Increase Sales
by
Brock, David
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Language:
English
Publication details:
United Kingdom
Kogan Page
2010
Availability:
Items available for loan:
Institute of Management
(1)
Call number:
658.912 BRO
.
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