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1.
TQM in Action: A Practical Approach to Continuous Performance Improvement by
Edition: 2nd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Springer 2011
Availability: Items available for loan: Institute of Management (1)Call number: 658.4013 PIK.

2.
Production and Operations Management Systems by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boca Raton CRC Press 2016
Availability: Items available for loan: Institute of Management (1)Call number: 658.5 GUP.

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