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	1.	From Products to Services: Insight and Experience from Companies which have Embraced the Service Economy by Young, Laurie Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, New Jersey Wiley 2008 Availability: Items available for loan: Institute of Management (1)Call number: 658.8 YOU. Place hold Add to cart (remove)
	2.	Service Sector and Globalisation by Sabanna, Talwar Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Serials Publications 2008 Availability: Items available for loan: Institute of Management (1)Call number: 338.40954 SAB. Place hold Add to cart (remove)
	3.	Uncommon Service: How to Win by Putting Customers at the Core of Your Business by Frei, Frances Morriss, Anne Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business Review Press 2012 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 FRE. Place hold Add to cart (remove)

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