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1.
Measure What Matters: Online Tools for Understanding Customers, Social Media, Engagement and Key Relationships by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey John and Wiley Sons, Inc. 2011
Availability: Items available for loan: Institute of Management (1)Call number: 659.20284 DEL.

2.
Using Social Media in the Classroom: A Best Practice Guide by
Edition: 2nd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Sage Publications Ltd. 2016
Availability: Items available for loan: Institute of Management (1)Call number: 371.3346754 POO.

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