000 00478 a2200157 4500
008 151027b xxu||||| |||| 00| 0 eng d
020 _a9788171947942
082 _a658.812
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245 _aCustomer Service, Banking Codes and Standards
260 _bTaxmann
_aNew Delhi
_c2010
300 _a475p
600 _aCustomer Service
600 _aBanking Codes
_996550
600 _aStandards
_996551
942 _2ddc
_cLB
_k658.812
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999 _c100439
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