000 01126aam a2200229 4500
003 OSt
005 20160224121250.0
008 160218b xxu||||| |||| 00| 0 eng d
020 _a9781138791954
040 _c
082 _a658.87
_bFER
100 _aFernie, John
_9105
245 _aPrinciples of Retailing
250 _a2nd ed
260 _bRoutledge
_c2015
_aLondon
300 _a349p
500 _a1. The Retail Environment 2. Theories of Retail Change 3. Strategic Retail Marketing 1: The Strategic Planning Process 4. Strategic Retail Marketing 2: Market Segmentation and the Service Marketing Mix 5. Internationalisation of Retailing 6. Electronic Commerce and Retailing 7. Product Management 8. Offshore Sourcing and Corporate Social Responsibility (CSR) 9. Retail Logistics 10. Adding Value through Customer Service 11. Visual Merchandising and Retail Selling 12. Retail Security
600 _aRetail Trade - Management
_9110
700 _aFernie, Suzanne
_91436
700 _aMoore, Christopher M.
_91437
942 _2ddc
_cLB
_k658.87
_mFER
999 _c100962
_d100962