| 000 | 00866aam a2200205 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20160921210149.0 | ||
| 008 | 160829b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9788192331157 | ||
| 040 |
_c _b |
||
| 082 |
_a384 _bKOL |
||
| 100 |
_aKolinko _96301 |
||
| 245 | _aHotlines: Call Centre Inquiry Communism | ||
| 260 |
_bPhoneme Publishers and Distributors (Pvt.) Ltd. _c2012 _aNew Delhi |
||
| 300 | _a207p | ||
| 440 |
_aWorkers Inquiry Series - 1 _96830 |
||
| 500 | _a1. Introduction: We've got something to tell you 2. Inquiry: Understand, Intervene 3. Evaluation: Three years in call centres 4. Call Centres: In the Whirlpools of Circulation 5. Everyday Working Life 6. Confrontations: The Pulse of Collective Struggle 7. Proposal: The Next Steps 8. Appendix | ||
| 600 |
_aCall Centers _96831 |
||
| 942 |
_2ddc _cLB _k384 _mKOL |
||
| 999 |
_c101828 _d101828 |
||