000			02655aam a2200217 4500
003			OSt
005			20161111190019.0
008			161111b xxu||||| |||| 00| 0 eng d
020			_a9781633691643
040			_c
082			_a658.314 _bHAR
100			_aHarvard Business Review _9701
245			_aHBR Guide to Delivering Effective Feedback
260			_bHarvard Business Review Press _c2016 _aBoston
300			_a203p
440			_aHarvard Business Review Guides _9301
500			_aPart I: Ongoing Feedback 1. Giving Effective Feedback The two types of feedback, defined 2. Sometimes Negative Feedback Is Best For some, it can be more motivating than praise / Heidi Grant Halvorson 3. Giving Feedback That Sticks Prevent a fight-or-flight response / Ed Batista 4. A Better Way to Deliver Bad News Take an open approach to your discussion / Jean-Francois Manzoni 5. The Set-Up-to-Fail Syndrome How bosses create their own poor performers / Jean-Louis Barsoux 6. How to Give Feedback That Helps People Grow Establish trust, then focus on improvement / Monique Valcour 7. Recognize Good Work in a Meaningful Way Tailor your rewards to the person and the effort / Christina Bielaszka-Duvernay Part II: Formal Performance Appraisals 8. Delivering an Effective Performance Review Five basic rules for getting it right / Rebecca Knight 9. Managing Performance When It's Hard to Measure Contents note continued: Focus on the individual, not a rating / Jim Whitehurst 10. Stop Worrying About Your Employee's Weaknesses Emphasize their strengths to help them grow / Peter Bregman 11. How to Set and Support Employee Goals Set your people up to succeed / Amy Gallo 12. When to Grant a Promotion or Raise First, make sure they can do the job they want / Amy Gallo 13. Tips for Record Keeping Track performance so reviews run smoothly Part III: Tough Topics 14. How to Help an Underperformer Identify the problem and see if coaching can help / Amy Gallo 15. Delivering Criticism to a Defensive Employee Stick to the facts / Holly Weeks 16. How to Give Star Performers Productive Feedback Discuss performance, new frontiers, and aspirations / Amy Gallo 17. Prioritizing Feedback - Even When Time Is Short Three ways to be more efficient / Daisy Wademan Dowling 18. Navigating the Choppy Waters of Cross-Cultural Feedback Make subtle shifts to adapt your approach / Andy Molinsky 19. How to Discuss Performance with Your Team Let them do the talking first / Rebecca Knight
600			_aPersonnel Management _97850
600			_aEmployee Retention _97851
942			_2ddc _cLB _k658.314 _mHAR
999			_c104398 _d104398